Terms & Conditions – Marrakechblm

Welcome to Marrakechblm. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
Please read them carefully before using our services.

1. General Information

Marrakechblm is a brand offering handmade beauty products inspired by Moroccan traditions.
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Products

All products are crafted using natural ingredients and may vary slightly in texture, color, or scent.

We do our best to provide accurate product descriptions, but we do not guarantee that all information is error-free.

3. Pricing & Payments

Prices are displayed in local currency and may change without notice.

Payment must be completed at checkout through the secure methods provided.

We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

4. Shipping & Delivery

We offer express shipping within 2–3 days in Morocco.

Shipping fees are shown at checkout unless a promotion is active.

Delivery times may vary due to factors outside our control (weather, courier delays, etc.).

For full details, refer to our Shipping Policy.

5. Returns & Refunds

Returns are accepted only for damaged, defective, or wrong items.

Products must be unopened, unused, and in original condition.

You must contact us within 7 days of delivery.

For more details, refer to our Return & Refund Policy.

6. Order Cancellation

Orders can be cancelled within 2 hours of purchase.

After this period, the order may already be processed and cannot be cancelled.

7. Intellectual Property

All content on the Marrakechblm website—including text, images, logos, branding, and product descriptions—is the property of Marrakechblm.
It may not be copied, distributed, or used without written permission.

8. Limitation of Liability

Marrakechblm is not responsible for:

Misuse of products

Allergic reactions or sensitivities (customers should read ingredients carefully)

Delays or issues caused by third-party couriers

Errors caused by inaccurate information provided by customers

9. Privacy & Data Protection

We respect your privacy. Personal information is used only for order processing, delivery, and customer support.
We do not sell, share, or disclose your information to third parties unless required to complete your order.

A full Privacy Policy can be provided upon request.

10. Contact Information

For any questions or concerns about these Terms & Conditions, you can reach us at:

📩 Email: contact@marrakechblm.com

📩 Support: support@marrakechblm.com

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