Terms and Conditions

Welcome to Marrakech BLM. By accessing or using our website, placing an order, or engaging with our content, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Marrakech BLM. Throughout the site, the terms “we,” “us,” and “our” refer to Marrakech BLM. We offer this website and our products to you, the customer, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Use of the Website

By using our site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to use our products for any illegal or unauthorized purpose.

3. Product Information

All products are handmade with natural ingredients. Due to the nature of these ingredients, variations in color, texture, and scent may occur. We do not make medical claims regarding our products.

4. Pricing & Availability

All prices are listed in EUR (€). We reserve the right to change prices at any time without notice. Product availability is subject to change, and we cannot guarantee stock at all times.

5. Orders & Payments

We accept major credit/debit cards and secure online payment methods. Once your order is placed and payment is confirmed, you will receive an email confirmation. We reserve the right to cancel an order at our discretion (for example, due to payment issues or stock unavailability).

6. Shipping & Delivery

We ship primarily to European countries. Orders are processed within 2 to 5 business days. For full details, please see our Shipping & Delivery Policy.

7. Returns & Refunds

If you receive a damaged or incorrect item, please contact us within 3 days of delivery at support@marrakechblm.com. For hygiene and safety reasons, we do not accept returns on used products. For more details, refer to our Return Policy.

8. Intellectual Property

All content on this website (text, images, logo, design, etc.) is the property of Marrakech BLM and may not be copied, reproduced, or distributed without our written consent.

9. Limitation of Liability

Marrakech BLM is not liable for any direct, indirect, or consequential damages that may result from the use or misuse of our products. Always conduct a patch test before using any skincare product.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Morocco and applicable EU regulations where relevant.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact:
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